Top Factors to Look for in an SOC as a Service Provider

Cybersecurity has become a top concern for most businesses and as threats continue to evolve, it is highly likely that it will remain so for the foreseeable future. In fact, these problems are expected to increase in complexity and frequency. So, what can a business do? One solution that can be explored is considering SOC (Security Operations Center) as a service. Rather than opting for SOC in-house, it is best to find an expert SOC security provider as this can save you both time and money. With that said, you cannot just trust anyone with the security of your business’s critical data and operations. You have to find the right provider and you can do it by looking for some specific factors. What are they? Let’s take a look:

24/7 availability

Moving to an SOC as a service provider is for improving overall tracking, as in-house teams don’t have enough time to watch the systems constantly. Hence, they may not be able to respond to threats on time. Some security tasks may be neglected or forgotten or by the time they are discovered, it may be too late. Thus, you need an SOC as a service provider who is available 24/7 and can respond to any potential threats promptly.

Security features

The best SOC is one that boasts built-in features for preventing compliance gaps. This can help protect your company as well as theirs from security mishaps. You need to check out the certifications and contract of the provider and see if they have certification in at least one cybersecurity standard, use encryption for sending and receiving data and perform regular audits.

Technology

When you are considering SOC services, you should definitely take a look at the technology used by the service provider. As compared to other areas of IT, technology takes a backseat in regard to SOC services. Nevertheless, you want a provider who leverages the SOC real-time monitoring, such as https://www.digitalhands.com/. Plus, they should also boast some analytical tools for analyzing the data. In addition, you should ensure they have trained and certified staff for using the tools they have adopted.

Pricing

Cost is a major concern when it comes to cybersecurity operations. It could be one of the reasons why you don’t have a large in-house team. It could also be the reason you are considering SOC as a service. Therefore, you do need to give pricing some thought. There are several pricing models that are used like user-based pricing, volume-based pricing and node-based pricing amongst others. These can be very confusing so you should talk to the provider and ask them to provide you with a clear figure of what your cost will be. Moreover, you should also think about the value you are getting in that cost before you make your choice. Don’t fall for the lowest price as it may not provide you with what you need.

With these factors, choosing an SOC as a service provider is made easier and you can improve your security measures significantly.

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